How much will it cost for you to complete my accounts?
We provide a bespoke package for each client, including management accounts at least every quarter. We agree the fixed fee with you up front, normally a monthly fee payable by Direct Debit.
What factors do you consider when providing a bespoke package?
Depending on the service we provide, we look at several factors, especially the number of transactions and the quality of your systems and processes.
Will you do my bookkeeping?
Unless you already have an in-house bookkeeper, we can do your bookkeeping.
What records do you need to be able to provide your services?
Key items are VAT receipts and invoices. We will show you the best way to get information into the system and to us.
Do you provide payroll services?
Yes, we can run your payroll if you have an accounts package with us. However, we don’t provide standalone payroll services.
I need to run a workplace pension. Can you help with this?
Yes, we can file returns to your pension provider. If you don’t have a provider, we can help you set up an account.
What accounting software do you use?
For our accountancy services, we focus on Xero. All our team members are Xero certified.
Does Xero integrate with our existing software?
Probably! Xero integrates with over 1000 apps - everything from point of sale to job management. Check out the Xero App Store. We can recommend a suitable integration or explain how to transfer data if a direct integration isn’t available.
I’m not happy with my accounting software. Can you move me to Xero?
Yes, if we agree that Xero is a suitable option, we will set it up for you.
When is a good time to switch to Xero?
The best time is at your year-end. If that’s not suitable, we can switch at the end of a VAT quarter or month.
Can you train me to use Xero?
We will provide training to you, and any members of staff that work for you in an accounting function, on how to use Xero and any other systems required.
What is a bank feed and why do I need one?
A bank feed is a direct link between your business bank account and Xero. It pulls all your transactions into Xero so they can be matched/reconciled against relevant VAT receipts or sales invoices. Bank feeds are available for all the major high street banks and challenger banks.
Can you do my self-assessment tax return?
Yes, we can prepare your self-assessment tax return and provide personal tax advice if you have a business accounts package with us. However, we don’t provide standalone self-assessment services. This is because our focus is helping business owners get the most out of their business.
What does it mean to be a firm of Chartered Accountants?
It means our firm is controlled by Chartered Accountants. They are qualified accountants, who are members of the Institute of Chartered Accountants in England and Wales. They are bound by a code of ethics and are committed to staying up to date through continuing professional development.
How can I contact you if I have a question?
We’ll keep in touch with you at least once a quarter, however you can contact us any time. You can do this by phone, our support email or live chat on our website. We will respond within two working days, often quicker. You won’t receive any surprise bills! That’s because we want to hear your news and questions. So, whether you’re looking into a company vehicle, have received a letter from HMRC, or are unsure about something on Xero, we’d love to hear from you.
What if I need additional services?
Any additional scope or work will be discussed in advance, and if there is a need for an additional fee, this will be agreed before any work is done.
What business support can you provide?
We can provide business consultancy services and / or finance director level support to help you grow and increase profits and cash. This includes reviewing business operations, helping you to make changes, getting your pricing right and improving business systems. We also have expertise in quality management systems and can help you achieve ISO 9001 certification and demonstrate compliance with other standards.